Privacy Policy

Last updated: July 2025

This Privacy Policy explains how Creative with Nature collects, uses, and protects your personal information. By using our website, booking a course, or subscribing to our mailing list, you consent to the practices outlined below.

What Information We Collect

When you interact with our website or services, we may collect personal information such as your name, email address, phone number, postal address, booking and payment details, workshop preferences or accessibility needs, email preferences, and device or browser information including anonymised analytics data.

This information is collected when you book a workshop, purchase a gift voucher, contact us via a form or email, subscribe to our newsletter, or browse our website.

How We Use Your Information

We collect and use your data to process bookings and payments, respond to enquiries, send booking confirmations or workshop updates, send marketing emails if you have opted in, and improve our website and customer experience.

We do not sell or share your data with other businesses for marketing purposes.

Third-Party Services

We work with trusted platforms to run our website and services, including Shopify for website hosting, orders, and payments, Flodesk for email newsletters, payment processors such as Shopify Payments or PayPal, and Google Analytics for anonymous usage tracking.

These platforms have their own privacy policies and comply with UK GDPR.

Your Rights

You have the right to request a copy of the personal data we hold about you, update or correct your information, withdraw consent or unsubscribe from marketing at any time, and request that we delete your data unless we are required to keep it for legal reasons.

To make a request, please contact us here.

Cookies & Tracking

We use cookies on our website to enable functionality, monitor usage patterns, and improve your browsing experience. You can manage or disable cookies through your browser settings.

Embedded Content from Third Parties

Some pages on our website, including blog posts, may include embedded content from platforms like YouTube, Instagram, or Pinterest.

Embedded content behaves in the same way as if you were visiting those third-party sites directly. These platforms may collect data about you, use cookies, and track your interaction with the embedded content — especially if you have an account and are logged in to those platforms.

We recommend reviewing their individual privacy policies for more details.

Data Retention

We retain your data only for as long as necessary to fulfill the purposes for which it was collected, or as required for legal, tax, or accounting reasons.

Data Security

We take reasonable measures to protect your data from loss, misuse, or unauthorized access. Only staff or partners who require access to fulfill an order or inquiry will be granted access to your information.

Contact Us

If you have any questions or concerns about how we handle your data, please fill out our contact form.

Policy Updates

This Privacy Policy may be updated periodically. The latest version will always be available on this page, and the most recent update date is listed at the top.